Frequently asked questions

Capvo is a desktop app that records your calls on Google Meet, Zoom, Microsoft Teams, and the phone, transcribes them automatically, and pushes the structured transcript to your own tools through a REST API and signed webhooks.

Capvo captures calls on Google Meet, Zoom, Microsoft Teams, and phone calls, and can record anything else through your microphone. The desktop app runs on Windows 10 and later and macOS 12 and later.

No. Capvo runs quietly in the background and detects active meetings automatically. There is no browser extension to install and no bot joining the call on your behalf, so your participant list stays clean.

Capvo is launching soon. Join the waitlist and we will let you know the moment the desktop app is ready to download.

When you start a call on a supported platform, Capvo detects the meeting automatically and begins recording in the background. For anything outside those platforms — a podcast, an in-person meeting, a desk-phone call — you start a recording manually and Capvo uses your microphone.

Audio is transcribed with Whisper. The transcript is ready seconds after the call ends, with each line carrying a speaker label, an offset in seconds from the start of the call, and a sequence number that stays stable across retries and edits.

Each meeting comes back as structured data: a title, the platform, duration, timestamps, and a list of transcript lines with speaker, start time, and content. You can fetch it from the API or receive it by webhook the moment a call ends.

Your audio recordings and transcripts are stored in the European Union (Frankfurt) on Supabase, encrypted at rest. Capvo is operated from the EU and all customer data stays in the EU.

Audio is sent to OpenAI’s Whisper API for transcription, then deleted per OpenAI’s API data policy (no training, 30-day retention). On Pro and Enterprise, if you enable AI summaries, transcript text is sent to Anthropic’s Claude, which does not train on API inputs. Hosting is provided by Supabase. Capvo does not sell or otherwise share your data.

Audio recordings are automatically deleted after 90 days. Transcripts are kept until you delete them, and webhook delivery logs are kept for 30 days. Deleting your account erases every meeting, transcript, and key, and propagates to storage within 24 hours.

Capvo is operated from the European Union and stores all customer data in the EU. Capvo acts as a data processor under the GDPR; you remain the data controller for the content of your meetings. For data subject requests, email privacy@capvo.app and we respond within 30 days.

Yes. You can export every meeting and transcript through the API, delete a single meeting from the desktop app, and delete your entire account from Settings → Account. Account deletion is irreversible.

There are three plans. Free is $0 and covers the core experience — recording and transcription, up to 5 recordings per week. Pro is $19 per user per month and adds unlimited recordings, the REST API, webhook endpoints, and AI summaries. Enterprise is custom-priced and adds SSO/SAML, audit logs, and custom data retention.

Yes. Transcription is included on every plan, including Free. There is no separate per-minute transcription charge.

Yes. Annual billing is available on the Pro and Enterprise plans. Prices are in USD and exclude any applicable VAT.

Yes. Capvo exposes a REST API at api.capvo.app. You authenticate with a Bearer key prefixed with cpv_, list and fetch your meetings, and manage webhook endpoints. Responses are paginated and the transcript ships inline.

Create keys in the desktop app under Settings → API Keys. A key is shown only once at creation and stored as a bcrypt hash, so a lost key cannot be recovered — you revoke it and create a new one. Revocation takes effect immediately for new requests, and only HTTPS requests are accepted.

Register an endpoint and Capvo POSTs the full transcript to it the moment a call finishes transcribing, so you never have to poll. Every delivery is signed with HMAC-SHA256 using a per-endpoint secret and retried automatically on failure. Verify the signature before trusting any payload.

Yes. Capvo ships an MCP (Model Context Protocol) server that lets agents like Claude list, search, and read your meetings as tool calls, authenticated with your regular API key. You can also bring transcripts into any AI workflow through the REST API and webhooks.